TEXT JOIN TO 39714 TO GET EXCLUSIVE OFFERS AND NEWS!

FREQUENTLY ASKED QUESTIONS

Will I be charged for Lakeshore’s texts?

No! Lakeshore does not charge for its text alert program. However, your standard carrier rates apply.

How often will I receive text messages?

You can expect to receive a maximum of 10 text messages per month from Lakeshore.

How do I unsubscribe/opt out?

Simply text STOP to 39714.

I sent a text and nothing happened. What should I do?

Texting JOIN to 39714 will generate a response within a few minutes. For support, text HELP to 39714. You may also call our support line at (800) 428-4414.


TERMS AND CONDITIONS

By texting JOIN to 39714, you are agreeing to receive promotional offers and notifications from Lakeshore Learning Materials. Automated messages will be sent to the number provided at opt-in. Message and data rates may apply. You will receive up to 10 promotional messages per month via autodialer technology. Consent to receive Lakeshore Mobile Promo Alerts is not a condition of purchase. Text STOP to 39714 to cancel. Text HELP to 39714 for help. For your privacy, Lakeshore will not release your phone number to any outside company. You must have a two-way text-enabled phone with a compatible carrier and plan.

RECEIVE TEXT ALERTS ABOUT YOUR LAKESHORE IN-STORE PICKUP ORDER!

FREQUENTLY ASKED QUESTIONS

Will I be charged for texts about my in-store pickup order?

No! Lakeshore does not charge for its text alert program. However, your standard carrier rates apply.

What types of text notifications should I expect?

You will receive text notifications in the following situations:

  • Your order is ready for pickup.
  • Your order expires in one day and has not yet been picked up.
  • There is an issue with your order that requires your attention.
  • Your order has been cancelled for any reason.
  • Your order has expired and will no longer be kept on hold.

How many text messages will I receive?

The number of text messages will depend on the notifications triggered for each order. For every order, you will receive at least one notification letting you know your order is ready. You may also receive several other notifications depending on the specific circumstances of that order.

If I sign up for text alerts, am I signed up for all future orders?

No! Text notifications for in-store pickup orders are based on each individual transaction. Every time you check out, you will need to opt in to receive these notifications.

How do I unsubscribe/opt out?

Simply text STOP to 36107.

Who can I contact with additional questions regarding text notifications?

For general questions about text notifications, please call Customer Service at (800) 428-4414. For specific questions about your order, please contact the store location you selected for pickup. You can find the store’s phone number by visiting our store locations page and clicking on your local store.


TERMS AND CONDITIONS

By entering your mobile number, you agree to receive multiple automated text messages about the status of your pickup order. The number of messages will vary based on the order. These informational text messages are separate from Lakeshore’s promotional text messages that you may have also signed up for. Message and data rates may apply. You don’t need to participate in this program to make a purchase, and you can opt out anytime by replying STOP to 36107. To receive texts, you must have a two-way text-enabled phone with a compatible carrier and plan. If you have any questions, please contact Customer Service at (800) 428-4414. Lakeshore will only use your mobile number to provide notifications about your order and will not sell your mobile number to any outside company. See Lakeshore’s Privacy Policy.

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Accessibility Policy  |  Privacy Policy  |  Children’s Policy
©2019 Lakeshore Learning Materials. All rights reserved.